WARRANTY & RETURNS

If a product is found to be defective or does not meet applicable consumer guarantees, Gym Gear will first assess the issue to determine whether it can be repaired under warranty. Where the fault is minor and repairable, we reserve the right to remedy the issue through repair.

If the fault is deemed major or not reasonably repairable, Gym Gear will offer an appropriate replacement. Refunds will only be considered where a repair or replacement is not possible, in accordance with consumer protection legislation.

For further assistance or to initiate an assessment, please contact our support team.

We offer a 7 Day Return policy, beginning on your delivery date.

For comprehensive information and terms and conditions regarding our return policy, please visit our refund policy.

Refunds cannot be given instantaneously. The refund process can take up to 15 business days after your item has been returned to our warehouse unless otherwise stated.