Warranty

Warranty Introduction

All equipment listed on Gym Gear includes a minimum of a 1-year warranty unless otherwise stated.

Please also refer to any information given on our product pages as all products or components have a specific warranty. This will be clearly stated where applicable.

The warranty covers manufacturing defects and is subject to the terms and conditions below. Damage to equipment caused by misuse, neglect, or general wear and tear is not covered.

If you have any questions about the warranty that applies to a product, please contact us.

Equipment Cover

Gym Gear offers a range of equipment levels to cater for home, light commercial and full commercial environments.

You must buy equipment that is suitable for the environment you will be using it in. Use of equipment beyond it’s stated level will invalidate the warranty cover.

Home Use: Suitable for: personal use at your residential address
Light Commercial Use: Also suitable for personal training studios, small hotels and workplace gyms, physio and rehab centres
Full Commercial Use: Also suitable for commercial gyms, leisure centres, universities, Crossfit® boxes and other heavy use facilities

Any environment which has paid for access/membership or equipment in use for more than 3-4 hours per day will automatically be classed as full commercial.

Please refer to each product page for information on the suitability for your intended use.

Equipment must be checked regularly and serviced when required. For commercial environments you must retain service records to demonstrate this upon submitting a warranty claim.